There are three key responsibilities in leadership with regards to building a successful team.
1) WHO you let in the door.
This is perhaps the area WHERE you have the most control as a leader and as an organization. Your recruitment should reflect your values. It is critical to be aggressive with recruiting so that you can be selective in whom you hire.
2) WHAT you do to develop and train the talent that you have acquired.
If you find skilled individuals your on-boarding process is essential in helping them to embrace as well as enhance your culture. If you are hiring persons who do not have immediate experience in your industry then training is essential to get them in the flow of contributing to the team.
Doing things right and developing a consistent system are critical to long term success.
3) HOW you handle the performance and attitude of your team members.
Training, development, discipline and termination are all important tests of whether you will uphold your values consistently. When an organization practices what they preach from the top down they will reap the benefits of accountability from the bottom up.
Long term success follows a sequence of clarity, consistency and accountability. Without clarity there will be no consistency. Without consistency there will be no accountability. With these three working together you have the key components for success as a team.
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If you found these words to be helpful, you may find further value in this video covering some of the entrepreneurial interviews that we have conducted.
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Jon Isaacson has a monthly feature column with Restoration & Remediation (R&R) Magazine titled The Intentional Restorer