Positivity makes us feel good, but does it have any power? Author and practitioner Rachel Stewart shares her insights into harnessing the power of the right mindset while pursuing success. Her book, Unqualified Success, is packed with examples from high achievers as well as a uniquely personal story which unfolds throughout the narrative. Rachel provides practical tools for personal development that will empower readers to embrace the journey of bridging the gap from where you are today to where you want to be.

​Rachel makes herself approachable as an author. Introducing herself and kicking off the tone of the book with the first line, “I am unqualified to write this book.” By admitting this, she seeks to embrace this truth with those who feel as though they are unqualified and are willing to admit it as the start of their journey. The key is that, “The only qualification to get better: being willing to such when you start (p.180).” 

​At the time of writing this book, Rachel was serving as the Executive Vice President of Titan Restoration in Arizona. She started her career in the world of property damage restoration as a stay at home mother returning to the work force. Titan hired Rachel as an unqualified bookkeeper and office manager. As the company grew, so did Rachel and they found themselves reaching a five year goal in less than half that time. 

​At a critical point of choosing whether to merge with another company or continue on their own, Titan offers Rachel the opportunity to serve as their general manager. As the professional stakes grew the personal feelings of being unqualified did not diminish. It is in many of these uncomfortable moments of inadequacy that Rachel learns to lean into the reality of being unqualified rather than protecting your ego. 

​Unqualified Success weaves the stories of names we respect as achievers as well as new characters such as Magno Santos. Magno immigrates from Brazil and the reader is invited to journey with him throughout the book as he pursues the American Dream. Recognizing that we are all unqualified frees us to embrace the process of becoming by changing our perspective. Magno continually propels himself forward in the face of obstacles with the mantra, “If you can know it, I can know it (p.29).” 

​Paradigm shift is easier said than done but by doing so we are able to see that our actions do not create out feelings, our thoughts do. Rachel posits that no one is qualified when it comes down to it. The big secret is, “That having the mindset that you are qualified is the biggest determining factor in whether or not you are qualified (p.25).” Cleaning out your thought closet and taking ownership of your thoughts is key to unlocking your potential. 

​If our self-view is the starting point, the next phase is aligning our expectation. “Too many times we are waiting to arrive before we start (p.48).” Understanding that mastery is a process and practice is the key to pursuit of perfection, we should not discourage ourselves with a defined view of the end. Our battle for becoming is primarily an internal one. The imagery of the two wolves fighting inside each of us presented in Chapter 5 is apt. Which one will win? “The one you feed (p.68).” 

​Ordinary people achieve extraordinary things. Greatness is not the exclusive property of the elite. “The willingness to stay in discomfort for extended periods of time is the essence of grit. It also happens to be an essential key to achieving everything you want (p.83).” As Rachel notes, discomfort is a factor both in failure and in success. Discomfort is the currency and working through it is the journey. When we are tested we must resist our numbing agents and lean into the process of testing our limits. 

​Rachel blends a beautiful mix of personal experience, representative stories and practical tools to assist the reader in building a resource base for feeding their growth mindset. She seeks to inspire others to embrace the journey. The book reveals that Magno’s relentless pursuit of bettering himself intersects with Rachel’s family in a very real way when is quality of care lead to an early diagnosis for her father. “Nobody starts out extraordinary. No one begins fully qualified and ready. The minute we understand this principle and it really sinks in, our whole work opens up (p.243).”  

​If you dare to read this book, you will find that your excuses melt and your obstacles become opportunities. You should feel unqualified but that should in no way stop you from pursing success. “When we are willing to trade in our need to win or succeed for a need to simply learn and grown instead, we open another world of possibility for achievement (p.186).” You are not alone, you have resources and a tribe of fellow unqualified successes rooting for you. 

When was the last time you heard, “Common sense isn’t so common anymore”? It probably wasn’t long ago. Was it you that said it? It’s a favorite quip of those in management. Oddly enough, when you are in a position of leadership the most common temptation is to follow the status quo by maintaining practices and platitudes regardless of their effectiveness. 

​While leadership may question what their employees are doing at times, the same is true in the reverse. Those further down the ladder may fall prey to following poor examples of work ethic and quality. Conversely, those in leadership are sheep of a higher standing, doing things as they have always been done. The question we should be asking at any level is, “It may be common, but is it successful?” 

​In a recent interview with Joe Rogan, Firas Zahabi (see video link below) shares his insights on fighting the standard perspective of working out. Zahabi believes that by focusing on consistency rather than intensity, athletes and health conscious individuals can produce better long term. Firas asks the question, what if your work out could energize you rather than exhaust you? It seems like a wild idea but he reviews several examples of positive results including his own journey as an athlete and trainer. 

​As a mixed martial arts (MMA) grappling coach, Firas Zahabi is know for his work as the leader of the TriStar Gym in Montreal, Quebec, Canada. Perhaps his most well known student is also one of the greatest MMA fighters of all time, George Saint Pierre also know as GSP. According to MMA Fighting GSP’s accomplishments as a fighter place him firmly in the discussion as one of the greatest fighters of all time (GOAT), 

​Zahabi found professionals who were achieving high results by approaching their profession more strategically then their competition. He talks about the importance of having fun while training and redefining what it means to go hard. Firas continues to enjoy what he does and has worked with some of the most successful practitioners in his field. If you invest the twenty minutes in listening to what this coach has to say you may find some inspiration for your personal workouts as well as some nuggets that will help you professionally as well. 

If you are having fun while you train than you will want to train more. By creating an atmosphere that is structured but loose, a mundane and grueling part of training can become something that adds energy rather than drains it. Author and CEO coach Lex Sisney reminds us to understand from the basic laws of physics that we have a finite amount of energy both as individuals and organizations. It is to our advantage to find ways to maximize this energy rather than deplete it. Those in positions of leadership should seek means to develop an atmosphere that brings energy to the team. 

​In the MMA world it is seen as a badge of honor to train hard, Firas challenges the thought process and definition of training hard. Emphasizing that intensity is not the key but consistency. We know it is wise to work smarter not harder and yet we often chose to apply this principle in reverse. Zahabi advocates for maintaining 100% effort while thinking through the approach to the distribution of the work load consistently and strategically over time. If an athlete can get more out of their training using these methods in high intensity sports, perhaps organizations can learn from this approach to maximize their output in highly competitive industries. 

Firas Zahabi’s approach is definitely different than most in his sport and he discusses that. It would be much safer for him to take the same approach and yet had he done so we may not have witnessed the greatness of a fighter like George Saint Pierre. We think that the safest thing to do is not to take risks. In competitive markets from pro sports to the industry that you are in, playing it safe feels much safer than rocking the boat. You may not be a huge success but you also won’t be the nail that sticks out the furthest when the hammer comes down from higher up. When we fail to ask the why, we live without purpose. When we fail to take measured risks, we lead without conviction. 

​Having a clear sense of identity is important for leaders and organizations. In the play Hamlet, William Shakespeare speaking through Polonius provides this fatherly advice, “This above all: to thine own self be true, and it must follow, as the night the day, thou canst not then be false to any man.” A clear identity enables leaders and teams to be honest with each other as they seek to compete in business. Honesty among individuals as well as within teams facilitates real time adaptability to changes in the market that are critical to sustained success.

Let’s break down the quote from Polonius to peel through the layers that will enhance our growth mindset:

1. “This above all else…”
You must prioritize. There’s isn’t enough time, money or resources to do everything. There are limits and they can demotivate you or force you to take the smartest risks you can imagine. To activate your growth mindset you cannot lose touch with reality, you must learn the ever evolving terrain, rules, resources and limitations. Again, reality is not the enemy, it is essential to growth. 

• Where are we now (brutal honesty)
• Where are we headed (what is our potential)
• What must we do to reach our goals (or at least fight valiantly to compete)

Author of Organizational Physics, Lex Sisney, has composed Three Covenants of operating agreements to help teams maximize input and buy in. Covenant 3 states, “The goal is frank and honest discussion of the facts before a decision is made, followed by total commitment to implementing the solution after the decision is made.”  Those in a position of leadership do well to understand that they need as broad a net of inputs as possible from within as well as without their team.

Failure to listen to those who are in the field distributing your products or services, those frontline employees, is cutting your organization off from valuable perspectives. Leaders also must understand that conflict does not have to be negative. Creating an open forum where ideas flow without filters requires the allowance of dissension. The team can create healthy boundaries for discussion to remain civil while making clear the timeline for disagreement and the expectation of buy in once the decision is made. As Sisney put it, “Put another way, it’s OK to question a decision up front but it’s not OK to fight it or ignore it during implementation.”

2. “To thine own self…” 
Organizations that struggle with their identify will struggle to clarify their value proposition in the market place. Organizational culture and identity sound like such lofty concepts but they are merely reflections of the teams day to day actions and the identity of the leadership. Your company culture is what you do. Your organizational identity often mirrors that of your leadership. We make culture and identity abstract when we try to create them rather than recognize what they are and then optimize them. 

• Do you understand who you are as an individual?
  • Regardless of your rung on the corporate ladder, knowing who you are is valuable to your personal and professional growth as well as to your ability to help your team.
  • What are your strengths and weaknesses? 
• Do you understand who you are as a team?
  • Whether you are a niche group that handles one aspect of a much larger entity or a broad based group that covers a large list of responsibilities, can you articulate your culture?
  • Would individual team members reach consensus on their collective roles, responsibilities and values? 
• Do you understand who you are as an organization?
  • Regardless of the size of your company, do you know your place in the market and have you clarified your value proposition?
  • Does your team know your company story and are they inspired to share that good news through their work and public interactions? 

In The Real Life MBA, Jack and Suzy Welch write, “The only reason to talk about behaviors at work is that leaders need be very public, very clear, and very consistent about what kind of behaviors are needed in order to achieve the company’s mission.” Leaders must lead by example, it should be the working definition of leadership but often it falls short of action. When those in a position of leadership understand themselves they free up capacity to find and build other leaders who will round out the team needs so that the mission can move forward. When leaders don’t understand themselves they often lead by fear and hold the team back from reaching its potential.

Clarity comes from truth. Collaboration comes from a willingness to receive input. By combining clarity with collaboration, leaders, teams and organizations will unlock the capacity to compete. 

3. “Be true…” 
There is an emphasis on authenticity which is important for individuals as well as organizations. Yet, if you are failing or heading towards decline, it takes a strong person to admit they need assistance. In the rapidly evolving market everyone must be acutely aware that what worked last month may not net the same result this month. The need to adapt and adjust to the market is constant. Failure to recognize this reality is a recipe for certain failure.  

Our values should be set in stone, in so far as they reflect our ethics and core culture, but our approach to the needs of our clients must be fluid. Lex Sisney shares more on how we remain true to ourselves and yet flexible, “If you want to scale your business successfully — without sacrificing innovation, core values, or execution speed as things get more complex — you’ll need to design on principles, not policies.” Good leadership recognizes the survival of the fittest, which isn’t so much that the strongest and richest survive but those who most adaptable to their surroundings. Recent history has shown how industry giants have been toppled by rigidity and replaced by entities that were willing to change their approach with the fluctuations of the market. 
 
Rigid flexibility 
 
Being yourself and building an authentic company are not unreachable philosophical dreams. A leader who is listening will reap the benefits of real time feedback so that their team can adjust course expediently. Jack and Suzy Welch address innovation in this way, “It can and should be a continual, ongoing, normal thing. It can be and should be a mindset that has every employee at every level of the organization thinking as they walk in the door every morning, “I’m going to find a better way to do my job today.” Leaders who understand themselves can create teams and cultures that thrive. Competing in the market requires a strong identity with adaptability. My father in law wisely calls this rigid flexibility. Stay true to your core and nimble enough to adjust to the tides. Have a vision, work tirelessly to execute on your mission but don’t get so transfixed that you are unable to adapt.

Maintain rigid flexibility as you clarify your identify, build an authentic culture and adapt through collaboration. 

Originally published September 5, 2017 on The Daily Positive as How to identify the right mentor by Jon Isaacson. 

Successful professionals understand the importance of learning the hard skills of their chosen craft. But when it comes to management skills, the value of mentorship is often forgotten. Mentoring is a relationship of purpose wherein Professional A enlists Professional B to assist in his personal and/or professional development. Mentorship is broad and unique to the various industries and stages of professional development.

If mentorship were an actual ship, what would that sea craft look like and how can individuals apply this to their search for the right mentor?

Do you need a tugboat?

The tugboat maneuvers vessels by pushing or pulling them. What are the features that the mentee is looking for? The mentee needs someone strong, behind the scenes, understated, and always reliable. A tugboat mentor proves that not all mentors look the same or fit the archetype of the mentorship romance narratives.  A mentor who serves like a tug boat will assist those vessels that are unable to propel themselves, whether temporarily due to being disabled by damage or as an assistant for those vessels that are in narrow waters and need assistance with navigation while in a tight spot.

“My mentor said, ‘Let’s go do it,’ not ‘You go do it.’ How powerful when someone says, ‘Let’s!’” — Jim Rohn

Mentors who specialize in categories of business or management skills can be a vital boost to your advancement as professional. A tugboat relationship may be short in duration or enlisted only when certain circumstances require an extra push. Tugboat mentors are available on call or at scheduled intervals, but they know the boundaries of how engaged to be to assist the mentee in building his own success. Tugboat mentorships are often the least expensive, least involved, and serve for specific durations.

Here are some characteristics to assist in the search of a tugboat mentor: look for quiet strength, don’t overlook professionals who have experience but may not fit preconceived notions, confront whether your current needs are to be pushed or pulled.

Do you need a freighter?

Cargo ships are designed to carry heavy loads from point A to point B. Freighters are equipped for types of cargo, course parameters, and journey duration. The mentee needs someone who can assist with carrying a current project through to its vision destination. Mentors who serve in a cargo capacity may have more than one mentee who they are working with; they may not provide the highest level of individualized care, but they will help carry the process through to completion.
Freighter may be the most common mentorship scenario, as most professionals don’t seek out this level of transparency or assistance until they are faced with an opportunity that is too heavy, too complicated, or stretches them further than they have traveled in their career.

“Colleagues are a wonderful thing – but mentors, that’s where the real work gets done.” — Junot Diaz

Driven people understand that there are mental road blocks on the way to professional development. Seeking the support of another professional to assist in navigation may be the key to breaking through. A freighter relationship may be a longer duration than the tugboat mentor and yet more utilitarian as the parameters of the interaction are tied to objectives. Mentees who have a clearer understanding of what they need are better able to map out and communicate their needs in an agreement between both mentorship parties.

Here are some characteristics to assist in the search of a freighter mentor: try to determine whether your current need is load specific to a type of heavy burden, experiential in nature to a path that must be traveled, or mission-centric.

Do you need an aircraft carrier?

Aircraft carriers are some of the most expensive ships in the sea, but they are also fitted with the best in technology for intelligence, offense, and defense. As a mentee who is in need of vision, organization, equipment, and support, the aircraft carrier can provide it all, including the ability to send resources to salvage if the mission has crashed and burned.  Mentors who work in an aircraft carrier capacity may be utilitarian in providing insights into vision charting, course preparation, or operational assistance, or they may be ordered to intercede in a specific mission.

“One of the greatest values of mentors is the ability to see ahead what others cannot see and to help them navigate a course to their destination.” — John C. Maxwell

As an aspiring professional, it is important to keep yourself personally and professionally challenged. The value of this can be multiplied by identifying a suitable mentor who will assist you to navigate the most complex systems of interpersonal relationships within leadership roles. The mentee who understands her needs and has the resources can call upon an aircraft carrier mentor to provide mission assistance, whereas the mentee who lacks clarity may call upon the intelligence and support capacities of her carrier mentor.

Here are some characteristics to assist in the search of a carrier mentor: know thyself, and understand where you are and where you are going. With a firm sense of those two items, identifying a mentor who has mastered the skills you are working on will be much more evident.

​Professional athletes have coaches and trainers even though they are at the very height of their professional skills, earning, and influence. Seeking the assistance of someone who can assist you to tug, carry, or chart your way through the murky waters of personal development can be a very positive and fulfilling addition to your professional adventure.