This is part three of our discussion on the topic of accountability centering our discussion around the chorus of the rock anthem from MxPx.
If you missed the start of the series, you may want to return to Accountability, What's That? Part 1 HERE and Part 2 THERE.
The Seattle, Washington based indie punk rock band MxPx is celebrating their 25th year as professional musicians and we are confiscating the chorus of their popular song Responsibility as the anthem of our discussion on personal as well as organizational accountability.
Responsibility? What's that?
Responsibility? Not quite yet.
Responsibility? What's that?
I don't want to think about it; we'd be better off without it.
Accountability, what's that?
In part one we discussed how effective accountability traces itself back to clarity in vision, communication of values and consistent effort from all levels within the team to live out those principles. When we say accountability, what's that? We recognize that it is important to define core concepts rather than assume that everyone is on the same page. When an organization recognizes that there is a lack of accountability they understand they have a serious issue and yet by confronting this reality they are placing themselves in a position to address it. As we have discussed many times, there are causes and there are effects or there are symptoms and there are sources, leaders are concerned with finding sources so that they can eliminate symptoms (more here).
I don't want to think about it (accountability).
Many organizations have vision and value statements but how many actually follow those words from top to bottom and from bottom to top? When an organization is clear on their vision and those in a position of leadership are consistent in their values and together they recruit, hire, train, discipline and build around those core items then there is a foundation for accountability (Video on discipline). Discipline is a key component of accountability. Yet, discipline is not just about yelling at people who aren’t doing their job or sending people home, or like one organization we worked with having a naughty board posted prominently in their employee center so that the record of team members failures could be observed by all, rather accountability flows from consistency and clarity.
We’d be better of without it (accountability).
It’s so much easier to maintain the status quo. Yet, with the rate of change and the demands in the market, status quo is the most rapid path to total failure. Change is painful but death is permanent. Doing the hard thing of turning something around requires commitment to work through obstacle after obstacle and to consistently progress through opposition after opposition only to wake up and do it again. No more so-and-so needs to do such-and-such as persons in a position of leadership must rise above the hollow opinions of the peanut gallery, as discussed in V.2.
Clarity. Consistency. Accountability.
View Accountability verse 1 & verse 2
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Jon Isaacson has a monthly feature column with Restoration & Remediation (R&R) Magazine titled The Intentional Restorer