Business leaders need to clarify their values to enable their teams to achieve success.
While there are many things that make Gordon Ramsey unique and successful, his keys to helping businesses succeed have a few key principles.
Gordon Ramsey is back in the saddle, taking nightmare kitchens and working his magic to help them down the road to success. This newest version is called 24 Hours to Hell and Back, Wednesday nights at 9 PM on FOX. They say cleanliness is next to godliness, but many people don’t care about godliness anymore so cleanliness must be rapidly approaching the top spot. It is not coincidence that the first principle of success, and antithetically to failure, is that of the simple commitment to cleanliness.
If you have rats in your kitchen, you may have given up.
How much skill and effort does it take to keep rats, cockroaches, ants and other rodents out of a commercial kitchen? While there may be a cute Disney movie about the potential skills of certain rodents, the restrauntuers that Gordon works with have not discovered Remy. “Disgusting.” In episode 1 of 24 Hours to Hell and Back, the kitchen staff are caught on tape cracking jokes about the rats running through the kitchen. Success, like cleanliness, requires elbow grease. You have to be willing to see what is wrong and consistently work to keep the commitment to a sanitary kitchen on lock.
If your cold storage is full of rotten meat, you may have given up.
Whomever does the scouting for the businesses for Chef Ramsey to transform must make the walk-in one of their first stops. Prior to this undercover version, Gordon would arrive at a restaurant and order nearly everything on the menu. It was surprising how many business owners didn’t shut down their own operation and just start clearing out their gross cold-storage. Perhaps the only thing more surprising than the disgusting kitchen is just how many people are oblivious of these conditions or that it’s a problem.
If your team doesn’t follow basic sanitary principles, you may have given up.
If you are new to the Gordon Ramsey Kitchen Nightmare scenario, you will soon learn that no one is safe from Gordon’s ire. As he burrows into the issues he demonstrates a skill for sniffing out the issues that are often obvious but that those in a position of leadership have been unwilling to address. Regardless of the pile up, Chef Ramsey will get around to the owner and remind them that if this transformation is going to last they have to get their will and their skill back into their business. The culture and results of the restaurant are measures of the applied influence of the owner. When the owner has given up that standard filters through all operations.
There is a great video of a speech by Navy Seal Admiral William McRaven who remarks, “If you want to change the world, start off by making your bed.” He elaborates that by making your bed every day you build discipline while starting your day off with a simple accomplishment to set the tone. Build your pursuit of success one habit at a time. Growth is often the result of several small steps rather than giant leaps.
Similarly, Gordon Ramsey brings a giant spotlight into failing businesses and points to aspects such as cleanliness that should be very obvious. Whether your train has fallen off the rails and you need to right your course or you building your team towards the goal of consistently making progress, the simple discipline of cleanliness should not be lost. These principles are keys for leading yourself as well as leading others and building teams.
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Jon Isaacson has a monthly feature column with Restoration & Remediation (R&R) Magazine titled The Intentional Restorer