by Jon Isaacson
Are you a property restoration technician sketching the affected areas for a water and/or fire damaged structure? Are you a construction estimator diagramming a floor plan for your next project? Are you an adjuster assessing an insurance claim? Our latest skills development video will entertain as well as educate you with tools, tips and tricks for construction based sketching.
Jon Isaacson is a friend to facilities and risk professionals, partnering to enhance education, networking and assisting with recovery when the worst of it all hits the fan. While in college, the young Jon responded to an ad in the local paper for carpet cleaning and discovered the world of property restoration. Continuing the pattern of mentorship taught to him, Jon has built his business acumen growing organizational strength through professional relationships, employee development and process improvement. In addition to working full time, raising a family and volunteering, Jon writes, speaks and serves as director of local facilities networking group LFMC.
The sketch is the foundation for communicating the details from field personnel that translate into a well written mitigation recap and a profitable mitigation billing. For disaster restoration the sketch is also essential to composing an insurance compliant estimate for repairs. While every insurance carrier is unique in their standard operating procedure (SOP) requirements and usually have a third party administrators (TPA) who oversee compliance between carriers and contractors, they all consistently utilize the sketch as the basis for communication, estimate and scoping. In the insurance world the details are the most valuable commodity in composing and defending a scope that will release the dollars that the hard work of your team deserves. There is great value in knowing and excelling in the key areas relevant to the broadest range of programs.
This video serves as our first in a series of personal, professional and career development videos that are geared for helping with tools, tips and tricks related working within the insurance, restoration and construction industries. Regardless of where you are in your career our instructional videos will entertain as well as educate you. We can help the newly hired technician to understand and develop their skills in mastering the recap of work performed. We can help the seasoned construction estimator to dial in the details that will assist them in creating consistently approved estimates. We can help the insurance professional to communicate the expectations of the trade that will assist all parties in clarifying details and closing files expediently.
The tools for sketching are simple, something to write on, to write with and to take measurements:
The tips for sketching are simple as well
The tricks for sketching
We train our teams that if you didn’t write it down or take a photo – it didn’t happen (which consequently is the same rule that insurance carriers will use when reviewing your estimate and project details). As a team we need to understand that when working within insurance industry that our ability to communicate the details are as important as our ability to perform the work. To that end, the sketch is the foundation of communicating the loss details, establishing an emergency services plan, tracking the restoration process, composing a profitable mitigation estimate, defending our billing, drafting a thorough repairs estimate and carrying a project through to completion.
Whether you are new to the process or need a refresher, our instructional video series will help you develop your skills in these areas, stay tuned for additional videos.
Let us help you build and execute a plan for achieving success in your personal and professional development.
Jon Isaacson has a monthly feature column with Restoration & Remediation (R&R) Magazine titled The Intentional Restorer