This book will help managers to communicate and empower new employees as well as those team members who are ready to grow in their roles. It is helpful for all employees to understand the role of Xactimate and how documentation is at the core of how we get paid as restoration contractors. It’s hard for many to understand that we don’t get paid for what we do, we get paid for what we can document that we did. Strong documentation leads to a solid estimate which leads to a profitable payout.
- Helping everyone in your organization to understand how a typical property restoration estimating / billing is composed helps front line employees to understand the importance of their documentation from the field.
- It also shows them a pathway to career opportunities, for example, if you do well with documentation at this current phase there will be opportunities for you to understand and excel with the documentation at the next level.
- As you climb the ladder, the documentation is never less, it is always more.