We are excited to have our first guest ever on The DYOJO Podcast, David Princeton, joins us for a hearty discussion for Pro vs. Joe Episode 007.
THE DYOJO PODCAST EPISODE 32:
What is the difference between a public adjuster and a claims advocate. David Princeton of Claim Advocate Service joins Bryan and Jon on The DYOJO Podcast to answer this question and more. In short, David shares that a public adjuster works with a client on a covered property insurance claim while a claims advocate helps those clients who have doubtful or disputed claims.
David shares some great tips to help home and business owners deal with the claims process. When a client is dealing with a claim, they should understand that they can ask their representatives why they are asking certain questions prior to answering them. Often times coverage issues can be the result of a miscommunication on the part of one of the parties of the claim.
Jon and Bryan also ask David his perspective on restoration contractors charging for estimates as well as how property restoration professionals stay out off trouble when advising on a claim. Mr. Princeton shares some great insights which include screening your clients, clarifying the process and communicating your value.
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Jon Isaacson has a monthly feature column with Restoration & Remediation (R&R) Magazine titled The Intentional Restorer